Shipping & Refund Policy

By placing an order, you confirm that you have read, understood, and agreed to our Shipping Policy.

Processing Time

Please allow 1–2 weeks for your order to be processed. Fulfillment time may vary during sales periods and holiday seasons.
Delivery times are estimates only and are not guaranteed.

Shipping Costs

We offer flat-rate shipping for all orders. Shipping fees are calculated at checkout.

Customs and Taxes

LOST.MISERY is not responsible for any customs duties, import taxes, or tariffs applied to your order. All fees imposed during or after shipping are the responsibility of the customer. Costs may vary by country.

Order Tracking

Tracking numbers are provided for all orders. You can track your package to stay updated on its delivery status here.

Lost or Damaged Orders

LOST.MISERY is not responsible for packages that may become lost in transit. We are responsible for your package only up until the point it is picked up by the mail carrier. We do not have control of the shipping timeline of your package once it leaves our doors. It is the responsibility of the customer to track, locate packages or contact the mail carrier to submit a claim.

Returns and Exchanges

We do not accept returns or exchanges. Please check your order carefully before completing your purchase. If you receive a damaged package, please contact the shipment carrier to file a claim.

Age & Consent: Customers under 18 must have permission from a parent or legal guardian before making a purchase.
Fan-Made Content: All items are fan-made artworks and are not affiliated with or endorsed by any official brands or copyright holders.